Refund policy

ALL SALES ARE FINAL

We are currently not accepting any returns or exchanges. All sales are final. Thank you for understanding. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at info@lavishdoll.com.

Unfortunately, we cannot accept returns on sale items or gift cards.

Lost or Stolen Packages

We are not responsible for any lost or stolen packages. If tracking information states package has been delivered to address provided by you, you must get in contact with shipping carrier (usps,ups,fedex).